Where and When We Deliver
Deliveries during the Queen Elizabeth II mourning period
Please note that during the mourning period days and funeral for Queen Elizabeth II, London is exceptionally busy with mourners and different couriers may be closed or be running smaller operations. Out of respect and practicality:
- We may cancel and refund orders, and deliveries we process may not hit our standard 1-4 hour goals in London;
- Deliveries in London on the day of the funeral, 19 September 2022, will be run on a much smaller operation.
- National orders (outside of London) may not be processed quickly by Royal Mail and delivery may be delayed.
Thank you for your understanding during this exceptional period.
We use multiple couriers and warehouses to get you the fastest delivery possible in London, within 1-4 hours.
All our delivery options depend on where you are, based on your delivery postcode, and stock availability in the nearest warehouse.
For orders placed overnight, you have different morning delivery options depending on the delivery address. The earliest delivery would be in the 6-7:30am
For these postcodes we deliver seven days a week (including weekends) within about 1 hour from 6am-midnight.
- EC1A, EC1M, EC1N, EC1P, EC1R, EC1V, EC1Y, EC2A, EC2M, EC2N, EC2P, EC2R, EC2V, EC2Y, EC3A, EC3M, EC3N, EC3P, EC3R, EC3V, EC4A, EC4M, EC4N, EC4R, EC4V, EC4Y
- WC1A, WC1B, WC1E, WC1H, WC1N, WC1R, WC1V, WC1X, WC2A, WC2B, WC2E, WC2H, WC2N, WC2R
- E1, E2, E3, E8, E9, E14
- N1, N4, N5, N7, N16, N19
- NW1, NW3, NW5, NW6, NW8
- SE1, SE4, SE5, SE8, SE10, SE11, SE13, SE14, SE15, SE16, SE17, SE19, SE21, SE22, SE23, SE24, SE26, SE27
- SW1, SW2, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW10, SW11, SW12, SW13, SW15, SW16, SW17, SW18
- W1, W2, W8, W9, W10, W11, W12, W14
Delivery by 9am in central London
We offer delivery by 9am to the London postcodes listed above. Simply choose that option on the Shipping page during checkout.
For every other postcode in London, the delivery options ares:
- Monday-Friday: deliveries are within 1-4 hours depending on the delivery postcode and when you place your order.
- Saturday: deliveries are guaranteed by 1pm if you choose the Saturday delivery option and place your order by 2pm on preceding Friday (see also the note below about bank holidays).
We deliver to the vast majority of UK postcodes using next day guaranteed by 1pm delivery. Deliveries must be placed by 2pm the preceding day for delivery the next day Monday-Saturday.
Orders placed on Friday can be delivered on the following Saturday or Monday.
Bank holidays and weekends
Our different delivery options are affected differently by whether it's a bank holiday, short working day (e.g. Christmas eve), or the weekend. The options displayed on the Shipping page during checkout are what is available at that point in time.
Delivery to hotels, hospitals, student accommodation, coworking spaces, and similar
We deliver to hotels and coworking spaces. When you place such an order, please make sure that you tell the hotel's concierge or reception that the order is coming. You can also use the optional delivery address field to add your room number to the delivery information.